Shipping policy

1. Shipping Methods: We offer the following shipping methods for domestic and international orders:

2. Standard Shipping: Delivery within 5-7 business days.

     Expedited Shipping: Delivery within 2-3 business days.

     International Shipping: Delivery times vary based on the destination country.

Shipping Zones: We ship to most countries worldwide. However, please note that there may be certain restrictions or limitations based on local customs regulations or shipping carrier policies. We will notify you if your order cannot be shipped to your desired destination.

3. Processing Time: Orders are typically processed and shipped within 1-2 business days after payment verification. Please note that during peak seasons or promotional periods, processing times may be slightly longer. We will provide updates and notifications regarding any delays.

4. Shipping Costs: Shipping costs are calculated based on the total weight of the order and the destination. The exact shipping cost will be displayed during the checkout process before payment confirmation. We may offer free shipping promotions for orders that meet specific criteria, such as a minimum order value or a special promotion.

5. Tracking and Notifications: Once your order is shipped, we will provide you with a tracking number via email or through your account on our website. You can use this tracking number to monitor the progress of your shipment. We also offer order status notifications via email or SMS to keep you informed about the shipping status.

6. Customs and Duties: For international orders, please note that customs duties, taxes, or other import fees may apply upon delivery. These charges are the responsibility of the recipient and are determined by the customs authorities of the destination country. We recommend contacting your local customs office for more information about potential fees.

7. Lost or Damaged Packages: In the rare event that your package is lost or damaged during transit, please contact our customer support team immediately. We will initiate an investigation with the shipping carrier and work to resolve the issue as quickly as possible.

8. Address Accuracy: It is essential to provide accurate and complete shipping information during the checkout process. We are not responsible for delays or delivery failures caused by incorrect or incomplete addresses provided by the customer. Please double-check your shipping details before finalizing your order.

9. Returns of Undeliverable Packages: If a package is deemed undeliverable by the shipping carrier due to an incorrect address or other reasons, it will be returned to us. In such cases, we will contact you to arrange for reshipment or a refund, excluding any shipping charges incurred.

10. Customer Support: If you have any questions, concerns, or require further assistance regarding our shipping policy or the status of your shipment, please reach out to our customer support team. We are here to help and ensure your satisfaction.